Supply Chain Compliance

Astore strictly monitors the supply chain across quality, safety, environment, social, ethics, and finance. Our processes include tools, on-site audits and independent assessments, ensuring suppliers meet our sustainable procurement standards.

Supplier’s Solvency

solvency

To mitigate operational and financial risks, Astore systematically analyzes supplier solvency during the nomination process, ensuring their financial health before supplier selection. Once contracted, suppliers’ solvency is continuously monitored throughout the life of the contract to anticipate potential defaults.

Astore leverages digital tools to track suppliers' economic and financial health, ensuring compliance with contractual obligations. This process is complemented by verifying legal and mandatory administrative documentation.

Quality and Safety risk Management

safety

Astore ensures compliance with regulations by evaluating product quality and supplier quality management systems during the nomination process.

Specifically for food purchases, managing health risks is a top priority, as health crises can significantly impact your customers well-being, your hotel operations and Accor’s reputation. To uphold hygiene, quality, and safety standards, independent third-party inspections and audits of production sites may be conducted when necessary.

Supplier selection and monitoring process

Our sustainable sourcing program ensures that all suppliers meet ethical, environmental, and social standards. We promote initiatives that protect biodiversity, especially in food sourcing and the selection of sustainable materials and products. We work closely with clients, partners, and communities to build a sustainable future. By continuously monitoring risks, adapting to new regulations, and improving our risk management process, we ensure compliance, safety, and guest satisfaction. To support this, we have created a buyer’s checklist for responsible procurement:

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Supplier selection and nomination

Integration of rigorous risk and sustainability criteria into supplier sourcing and product specifications.
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Contractualisation

Contractual social and environmental obligations, in particular via the responsible procurement charter.
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Supplier monitoring

Robust supplier control plan (including assessments and on-site audits) deployed throughout the life of the contract.